At Katherine Wells, we strive to clearly describe our digital products so you can understand what you are purchasing before completing your order.
Because our products are digital products that are delivered electronically, all purchases are final and non-refundable, except where a refund is required by applicable law.
Once your payment has been successfully completed, access to the purchased digital product may be provided electronically.
Due to the nature of digital products, we generally do not offer refunds, returns, or exchanges after purchase.
This policy applies to:
Because digital products cannot be physically returned after access has been provided, we ask that you carefully review the product description and information available on the website before purchasing.
Before completing your purchase, we encourage you to review:
If you have questions before purchasing, you can contact us at:
We're happy to help clarify product-related questions before you place an order.
A technical problem accessing your purchase does not mean you have to lose access to a product you purchased.
If you have completed a purchase but cannot access your digital resources, please contact us at:
Please include the email address used for your purchase and, if available, your order or transaction information.
We will make reasonable efforts to help resolve legitimate delivery or access issues.
If you believe you accidentally purchased the same digital product more than once, please contact us as soon as possible at:
We will review duplicate transaction inquiries on a case-by-case basis.
If you believe a transaction was made without your authorization, please contact us promptly at:
We may request transaction details so that we can investigate the matter.
You may also contact the payment provider used for the transaction, such as PayPal, according to its applicable policies.
Nothing in this Refund Policy is intended to limit or exclude any consumer rights or remedies that cannot legally be excluded under applicable law.
Where applicable law provides a mandatory right to a refund or other remedy, that right will apply.
If you have questions about this Refund Policy or need assistance with accessing a purchased product, please contact:
Katherine Wells
Email: contact@healthyandfitt.com
We will make reasonable efforts to respond to your inquiry as soon as reasonably possible.